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CriticalTool Customers are Happy Customers! Here are some kind words we've received from happy buyers. If you want to share something about your shopping experience with us, please send us an email.

CriticalTool has been FANTASTIC to work with! I needed to make a return due to my mistake, and subsequently made a new order of a different product. Irene and Susan were INCREDIBLE to work with!
Neil H., January 31, 2017

Very pleased with service and the delivery time
John E., January 25, 2017

Everything was super easy! I thought I paid a great price for the item I bought. It delivered right on the estimated time which was super quick. Would totally recommend and buy from you guys again
Sydney G., January 24, 2017

I have a small company. This is my number one place for gloves. Checkout is fast and my order always arrive earlier than expected.
Nathan, January 11, 2017

Great experience! Irene and Susan were outstanding in helping me address an issue that I created in my order.
Neil H. January 7, 2017

Just what I ordered and the delivery time was on time.
David R. December 28, 2016

Like my new winter jacket...quality and price as well as fast delivery..will become a regular customer and refer others to you too..thanks.
Mike. December 5, 2016

Wonderful. There has never ever been a problem! I've ordered via the website and talking with a representative and each time has been smooth and simple. The products are fantastic and the best price around! I highly recommend CriticalTool!
Teresa C. November 30, 2016

Piece of cake!! Loved it. Love the free shipping too! Aaaaand....I spoke with two different people. They made me feel like I was their next door neighbor. Seriously. They did! This will not be my last order from this company just for that reason. Great prices help and the free delivery but they make the company. :)
Joe P. November 21, 2016

Very easy, very quick, and excellent customer service! Thank you Susan at Critical Tool!
Ariel G. November 28, 2016

I have ordered disposable lab coats for several labs over the years. The coats are very durable and are affordably priced. Customer service is great. I receive my orders promptly.
Cynthia K. November 14, 2016

I had to call customer service to ask a couple questions and Susan was very nice and helpful!
Hannah F. October 25, 2016

Product was just as described, received before estimated delivery date. Would consider buying from them again
Irving L., AL October 2, 2016

Been buying from Criticaltool.com for several years now and they still have the lowest prices I can find on the Internet combining price , shipping and available discounts, Shipping is always very quick.
Victor R., NJ September 27, 2016

Best prices, easiest web site to use for ordering and searching for items. It was a nice smooth transaction, and I appreciate that, as there is so little time to spend on each task in a day these days!
Stephen C., August 29, 2016

We ordered products and got the free shipping. Astoundingly, the products arrived the next day! It was amazing. Couldn't have asked for a better company.
Joseph D., American Mitsuba Corporation

I am impressed that you took so much care and time. This is the first time I have ordered from CriticalTool but will definitely mark you as a favorite for future purchases!
Debora F., American industrial Powder Coatings, Inc.

Fast shipping + no hassles = excellent.
Matt C., U.S. Army

You should get an award for your above average customer service. Your knowledge, promptness, and professionalism should be commended.
Valentin C., U.S. Fish and Wildlife Service

CriticalTool always has the best prices on the products I need.
V. Peterson, Peterson Collision

Easy to navigate and find what I need.
J. Martin, Salem Community Center

I got my order today, I just placed it yesterday! Very quick, thanks!
D. Anderson

I'm very pleased with my sales-person, Marci, and the quick shipping. Thank you so much and I look forward to doing more business in the future!
C. Miller, AR

Thanks for the quick delivery and quality product. This was one of the best prices I found on the web.
M. Stephenson, MD

Great service, next day delivery, great quality products.
R. Jones, UT

I was extremely pleased with my first order with CriticalTool. I was impressed with the quality of the product I purchased and with the level of service I received, so much so that I'm now placing a refill order! Thank you CriticalTool!
Sally Morgan

Great site! I found what I wanted easily and at a great price! The discount AND free shipping makes it the best deal you will find!
J. Wallace, Cranston East

I just wanted to thank your company for shipping our Gatorade so rapidly. Our associates are thoroughly enjoying it. We appreciate your assistance with this order and are looking forward to doing business with you this summer.
Heidi S., BD Diagnostics

The products that I ordered were exactly what was described and listed, and the prompt response was exceedingly fast and must commend your company for it.
Gaspar F., Lima, OH